The Hotel TerraVina Blog

At last…A Hotel TerrAvina Blog

As I write this long overdue blog, I am looking out onto a sunny terrace, listening to the birds singing and enjoying the warmth of the spring sunshine through the glass and the sight of early blooms, already the size of dinner plates on the Rhododendron bushes.

Despite the glorious tableau before me and the promise that summer is on its way, it is with mixed emotions that I write this blog as we have bid “Au Revoir”, or are soon bidding farewell to a number of our long standing team members. Collectively they have new and exciting adventures to embark upon and are off to enjoy some diverse new roles, as well as travelling around the world for the next two years, a move to Spain to be closer to family, a promotion and promise of their “own” restaurant site and a move into a different sphere of hospitality. Gerard and I thank them all for their hard work, commitment and loyalty over the years and we wish each one of them every success in their next challenges….. They collectively become still more protégées to add to the long line of young people we have mentored, nurtured and watched “fly the nest” over many, many years.

However, with every departure there brings a promise of new and exciting times ahead and no less so now when we are embarking on a small restructure which we are very enthusiastic about and which we know will re-energise an hotel which is now reaching its 10th birthday, (I know, it’s unbelievable we have been open so long!) and is due for some positive changes.

We have appointed a dynamic restaurant manager, Helen, some of you will have already met her, and she brings a passion and depth of knowledge and enthusiasm for all things food and beverage, which compliments brilliantly the same mind sets of both Gavin and Alwine. We have a new Front of House manager starting towards the end of April and he too brings a depth of experience, maturity and commitment to the newly created role- he is a chap Gerard and I have known for a number of years, so whilst a “new face” at TerraVina, we already know of his abilities and how well he will fit into the team. There are a couple of other new team members joining us too and these include two assistant managers, a couple of new sommeliers and we are delighted to welcome back Stuart Dawkins as our new Sous Chef- Stuart was with us for a number of years, left to hone his skills in London and elsewhere and has now returned into a promoted position. We are delighted to have him “come home”.

For those of you who follow our newsletters, you will note we have the popular TerraVina Temptations back by popular demand- our monthly dinner, bed and

breakfast offers. In addition there are fantastic returning guest rates, late rates and some superb wine dinner events and even a couple of midweek supper events hosted by Gerard and myself, which should prove to be relaxed, informal and fun evenings, if past events are anything to go by

We do hope you will come to visit soon to meet some of the new team members – there may be new faces, but the ethos of TerraVina very much remains and we still have a huge number of long standing team members here too!

Please remember to check the hotel’s website, Twitter and Facebook for all our latest news and events and I am deligthed to report that after much “gentle” persuasion we have convinced Gerard to tweet too… for those who would like to follow him, his Twitter account is @GerardBassetOBE and he is in a tweeting frenzy at the moment as he reports back, via Twitter, from Mendoza in Argentina, where he is head judge, an organiser and Master of Ceremonies at the 2016 ASI World Sommelier Championships

Till next time

Nx

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Ooops! Where did January disappear to?

Thankfully February has arrived and TerraVina has managed to not only “lose” January but isn’t sad to see the back of such a dreary month! Roll on Spring…..

Not quite sure how it has happened, but I seem to have “lost” January! No bad thing as I actually am really not very partial to either January nor February too but I can cope better with February as its so much closer to the Spring and the nights start to lighten and there’s hope and promise in the air… whereas my “lost” month of January is just full of gloom and grey skies… thus I genuinely do have an excuse for “blog silence”… my blogs in January have been swallowed up by the month itself which has now thankfully been and gone and good riddance too!

Following a hectic December, with a great atmosphere here for both Xmas and New Year’s eve, albeit we had x19 no shows between Xmas eve and Boxing Day…. Shame on you as you all know who you are and not bothering to have the politeness to call to cancel is frankly appalling over such a busy and hectic time and on Boxing day it meant that we and some of our team forfeited being with our own families to celebrate Xmas to ensure we looked after all the guests and then x11 of them (1 whole table) simply didn’t bother to turn up…. Being an hotelier and seeing how people behave never ceases to amaze me! Thank goodness the majority of our guests are truly lovely and make it all worthwhile most of the time!

As is usual at the start of a new year, some of the team get “itchy feet” and decide to move on and we wish them all well with their new adventures and travel plans- at least postcards from around the world are guaranteed to keep us entertained throughout the year. Thus we are busily internally promoting those deserving team members and recruiting for new personalities to join the team- TerraVina is all about familiar faces and we are complimented constantly on the calibre of staff we attract, how friendly they are and how hard they work- indeed it is a very hard task to gather the right people to join us and it takes time, hard work and patience to train them into the TerraVina ethos and for them to feel part of the TerraVina “family” and despite the fact that it is always sad to see them depart, it is exciting for them, we are proud to watch their future achievements and it brings a new dynamic, energy and positivity to the team; so often, whilst challenging, it is good for the business and we must always bear that in mind when bidding those who move on “Au Revoir”

As I write this blog I am watching the birds swoop and dip busily building nests for the Spring, the sky is blue and the sun is shining… (I promise I am in the UK) and it is simply a gloriously crisp, cold and lovely February day… Spring is just around the corner and with that in mind we do hope to welcome you back to see us soon, to meet new team members and enjoy some TerraVina “magic”… we have all sorts of breaks, mid week rates and late rates and so please do keep an eye on our website and Social media pages and read the monthly newsletter which is designed to keep enticing you back for even more TerraVina style R&R

Hope to see you soon!

Warmest wishes

Nina, Gerard and the Team x

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Christmas comes but once a year (phew!) and with it a little bit of Christmas cheer here at TerraVina

We recently held one if our ever popular wine dinners and this one was a great success with the charming Michel Drappier, of Drappier Champagne as our guest speaker. His Champagnes were delicious, the food was a great accompaniment to them and the atmosphere was warm and convivial.

During the event a number of our regular guests mentioned that they had missed reading an updated blog- it is true that the regularity of the blog has diminished over recent months. This is not laziness on my part or a lack of interest in writing a blog, it is simply that to be creative I have to be positive, energised and enthusiastic about the subject and on many days I have had “writers block” and had I written an updated blog post it would have been a ranting, cross worded blog about the many challenges that as a small business, struggling in a tricky economy, with ever more powerful competitors snapping at our heels, with curved balls being thrown at us left, right and centre and some tricky guests thrown into the mix- well frankly I simply haven’t felt happy enough to write one and we have been very busy building a new wine team, a new FOH team and we are all simply just a tiny bit frazzled around the edges!

I think just for a moment I had lost my sense of perspective and my “Tracy Sunshine” positive attitude (I do have such a personality it’s just been buried in stress and frustration for so long I’ve forgotten where I left it!). I have been cowed, momentarily by life, but then I sat and took stock…. As some of you may be aware, we are Ambassadors for a local charity, The Rose Road Association. It is the most wonderful place and cares for very special children and their families and put simply it is a truly inspiring place which brings joy, love and care in abundance to those families and children that so need it. We hosted a dinner here at TerraVina and one of the parents spoke about what Rose Road means to his daughter and his family- it was heartbreaking to hear how life can sometimes be so unfair to such innocent children and it bought me up short and made me think I need to “get a grip” and start feeling more enthused and positive and count my blessings of which there are many.

So with that in mind, we have decorated the hotel for Christmas and are looking very festive, bright and sparkly. Our Christmas newsletter has just been sent out, full of festive bonhomie and fantastic offers to tempt you to visit and voila there is even a blog! In case any of you watch BBC 2 and a certain food focused show and think you may have recognised one of the faces competing, indeed you did! It’s our very own Gavin Barnes, Head Chef. We are all glued to the replays (we are all at work when the show is aired) and we wish Gavin and his fellow competitors much luck for the forthcoming weeks. Other team achievements include Alwine, our Head Sommelier passing her Sake Wine exams with distinction and Lucy, our deputy manager passing her Wine and Spirt Education Trust exam too. Well done to them all- we are very proud of you all.

With Christmas fast approaching may I take this opportunity to thank you all for reading the blog, keeping up with our news via Face Book and Twitter and of course for enjoying TerraVina enough to keep on returning. We appreciate your loyalty and enthusiasm for the team and what they do.

With warmest wishes

Nx

 

 

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Toil and Trouble during the” Boil and Bubble” season here at TerraVina

The escapades of the last week must have something to do with the fact that Halloween was recently upon us and with its arrival it bought out the worst in some people… witches, demons, ghouls and ghosts abounded and actually we had our fair share of screaming banshees and unpleasant beings too!

A very few (thankfully) bad mannered guests- (most were lovely), who were frosty faced, miserable and unsmiling throughout their stays, despite our best efforts to thaw them out and make them smile, some who were so demanding we were running around in circles after them, yet never a “Please” nor “Thank you” passed their lips, interviewees who simply did not bother to turn up for their appointment, nor have the good manners to call to cancel, an employee who went home and just never came back, giving no notice or warning, and supposed friends who thought nothing of spitting cruel words and throwing out ill judged comments and to top it all, a delivery driver who was aggressive to the team, ranted, raged and pushed a team member and all in front of guests in the middle of reception- I’m not often lost for words, and thankfully such ill-mannered people are a rarity here at TerraVina, but this past week has left me speechless and feeling very disappointed and saddened as to how uncaring, unfeeling, disinterested people are to their fellows and that it is seemingly ok to be rude, aggressive, moan belligerently at us and push us to our limits.

I am pleased Halloween is over if it brings so much bad temper, inconsideration and bad manners- roll on Guy Fawkes, goodness knows what that may bring besides from fireworks (!) and let’s hope that there may be a little more winter cheer, pleasantness and kindness in the coming weeks and a few less challenges to juggle!

For those of you who missed our newsletter or e shots, don’t miss out on our Spectacular Autumn Folly offer:

We have extended our HUGELY popular Autumn Folly Special offer for selected dates through November. We have fantastic late rates to tempt you for the very last rooms we have left:

~ Monday 9th to Thursday 12th and Thursday 19th November ~

Monday 23rd to Wednesday 25th November ~
The same rate will apply for the following Sunday too:

22nd November

 

‘Til next time

Nx

 

 

 

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Ooops a daisy! Hotel TerraVina’s latest blog from Nina

Goodness me, is it really so long ago I wrote the last blog post- apologies for my silence, there has been much going on, some of which I can now hardly remember, but which at the time seemed to be of the utmost importance and other adventures, escapades and challenges which remain at the forefront of my mind, no less because they have had more of an impact on me, the business and the team.

The hotel has been busy, we have been welcoming new team members, getting to know them, training them and generally ensuring we are right for them and they for us… having had our previous “flock” of super part timers with us for many years, we watched over them and nurtured them through exams, boy/girl troubles, university choices and university years, it has been a sad, unbalancing time to watch them leave, spread their wings and venture into the world in their new and exciting “proper” jobs and it has affected me more deeply than I was expecting and I have felt very subdued at their leaving, albeit they pop in and out often, keep us updated with their news and no doubt will continue to do so for many months to come… but I do feel like an empty nester and it has bought home the fact that our own much loved son will also be spreading his wings in just a few short years and he too will be leaving home and starting on his own path of university and career and I feel bereft at the thought, but I am trying to be brave.

Thus from all of the turmoil I have been feeling, I sought solace in the gorgeous New Forest, which is looking particularly spectacular at present with its Autumnal colour and I have delighted in the antics of the pigs and piglets during the Pannage season, but whilst out and about one day  recently with our ever bouncy and boisterous Boxer dog, I “came a cropper” as they say. Our dog loves people but not other dogs and when  we are out with her we always give fair warning of this fact and ensure she is on her lead and we hope that other owners follow suit and put their dogs on leads too… on this occasion the other owner didn’t, her dog bounded up to me, my dog was having none of it and feeling ultra protective of me lunged forward only for me to be in the midst of a dog scrum- if it had been caught on camera, I am sure it would have looked very funny, but I fell heavily amongst the flying fur, tangle of dog’s legs, paws and lead – the other dog owner was as helpful as a chocolate tea pot and merely left me lying in a heap with a hurried “sorry” flung over her shoulder as she beat a hasty retreat down the hill. Not thinking I had been particularly hurt I continued on my walk and nursed my ego and cuts and bruises.. however what I didn’t bargain  for was the fact that such a fall literally knocked me for 6. I was in mild shock for a couple of days and in great pain that made it difficult to walk, move or get up and down from a chair… I felt like I had aged to ninety plus overnight, every bone hurt and there were bruises all over that just kept appearing and kept me awake at night. It made me realise how vulnerable and fragile we really are and how when an elder person takes a tumble it is no wonder it affects them so deeply and takes them a while to get over- it has taken me two weeks to recover my mojo and for the pain to ease enough for me to not be limping stiffly any longer… all for just what seemed a slight tumble.

I have now bounced back and feel ready to tackle the challenges that keep on presenting themselves, albeit it would be great if the staff could stay still for longer than a moment, the bookings could flow in without me having to constantly think up ways to tempt guests through the doors, the restaurant was full every day of the week for lunch and dinner and I was once more a size 10! However, whilst that may happen in a perfect world, I am old enough and wise enough to realise we don’t live in such a place and so we will continue to juggle too many balls in the air all at once, drop a few now and then and just pick ourselves up, dust ourselves off and start all over again!

Happily I am delighted to sing the praises of two of our great team members… Ana Maria, one of our lovely Assistant managers, but many will have known her first as Laura’s assistant sommelier. We all love Ana as she is so calm, kind and loyal and we are delighted to say that she has won a most prestigious competition, the Sud de France Competition for wine and she will now go on to the International competition in early 2016 and our newly appointed Head Sommelier, Alwine has just been awarded a distinction for her Sake exams via the WSET so many congrats to them both… Girl Power!!

‘Till next time

Nx

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Meeting expectations…not always easy to achieve and sometimes a challenge to get it just right!

Hoteliers are well used to being judged constantly by a whole host of varied people, including our guests, our competitors, critics, guide books and to an extent those we work with who look to us to help them learn, grow from their experiences with us and expect/hope that we will mentor and nurture them and help them on their career paths.

In life in general, to meet the expectations that others set for us is not always easy, it is a challenge to aspire to those high standards that others expect, but that is what makes the hospitality industry a challenging, exciting and inspiring one for so many of us… we don’t always get it just right, but we try our hardest to do so almost all of the time. But hospitality is not alone in trying to meet guests/customers expectations. As some of you are aware, because I wrote about it in this very blog, we had an ongoing problem with Sita, our refuse collection service company a few months ago; the impact of the problem was wide ranging and effected not only us but also our neighbours who looked to us to ensure that we were not disturbing them early in the morning, but due to a problem with Sita, we failed our neighbours and did not meet their expectations of us… so we had various meetings with differing hierarchy within Sita and thus far, to date, (fingers crossed!) the problems have been alleviated and everyone is happy with the service that a) we are receiving from Sita and b) we are meeting the neighbours expectations.

I was impressed that Sita arranged a follow up meeting with their regional business manager, Andy White this week, a few months after the original issue was sorted out to check that all was still as we expected and we were happy with the service provided by themselves…. I like that Andy “owned” the problem, dealt with it efficiently and professionally and has stayed in touch now and then to ensure Sita are still meeting our customer expectations- a good example of great customer service from a large company that has a regional business manager at the helm who realises it’s not just about refuse collection and how many bins are needed… it’s about engaging with customers, respecting their requirements, offering flexibility where possible and providing a great customer service to meet the clients expectations, value we try to instill in our own TerraVian team. I am happy with the service Sita is offering us, they are meeting my expectations and exceeding them with their follow up, ownership and communication and that’s all down to Andy’s commitment to us, his customer, and it is greatly appreciated. Thank you Andy and Sita.

Here at TerraVina we have a team of young staff. Our management team are exceptionally young- Charlotte, our GM is only 23, one of her assistant’s, Lucy is 22, another is 30, (so Ana is a veteran!) and our newest management recruit, Brooke is just 18…… Gerard and I are enjoying nurturing and mentoring them and in the year that Charlotte and Lucy have held their responsible positions, they have both flourished and completely exceeded our expectations- we are extremely proud of them and the rest of the team and they never cease to amaze us with their passion, commitment, enthusiasm and willingness to learn and rise to the challenge…… on the flip side of the coin, some of my expectations of them for me personally are that they keep me young, as enthused as they are, bring me kudos with my teenage son by keeping me up to date with what’s the latest musical trend and generally continue to inspire me to remain “in love” with hospitality, thanks to their thirst for experience, knowledge and their wish to learn from “old hands” like me and Gerard!

A guest remarked this week that the “Gerard and Nina Team Academy” at TerraVina was an incredible one… its fantastic that a guest noticed our young team, the talents they have and the fact that he thought we had created a staffing academy was a flattering compliment.

Thus please be assured that we and the team will continue to try to meet and exceed where possible expectations and on the occasion we don’t quite get it right, please take comfort that we care very much about our guests and we try our hardest to deliver on what we promise- great hospitality!

Thanks again Andy and Sita for a great example of good customer service from a situation that was frustrating, disappointing and a potential deal breaker- you turned it around with your efforts!

Till next time

Nx

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The end of the Summer Holidays brings Nina back to TerraVina and the team…

The holidays are over, I have used up my “time off for good behaviour” and enjoyed my usual month away during July and August and have returned to the fold and our loyal, hardworking, committed and brilliant team, who with Charlotte at the helm, have kept TerraVina busy and thriving through the summer and in fact have done a much better job without me being here!

It has been a momentous summer for all sorts of reasons, no less that it is the year that we celebrated 8 years of ownership of the hotel, and despite many hiccups, challenges and also a few difficult times along the way, we are still here and still working with brilliant young people, mentoring, nurturing and guiding them onto bigger and better careers with both hospitality and beyond. Whilst mentioning young people, please forgive the family connection, but I must mention our son, Romané, who has made us extremely proud parents producing a truly magnificent set of GCSE results; well-done Romy- you are a star!

As some of you know, we bade farewell to Tanguy, our Head Sommelier and his charming wife, Caroline.  After Tanguy’s UK Sommelier of the Year win, he felt that London was the next choice for him and so he has left us to take Laura Rhys’s role, (Laura having been our previous Head Sommelier who trained Tanguy when he was her assistant, here at TerraVina), as Head Sommelier at La Trompette, Chiswick. We wish both Tanguy and Caroline much luck in their new London life and adventures and will watch their careers progress with pride. Christophe and Nicola have also moved to London and so Gerard and Alwine, our newly promoted Head Sommelier and previously Tanguy’s assistant, are shaping a new team of wine protégés and no doubt you will meet them soon on your next visits to TerraVina.

The new, fused glass art work in the hotel reception and bar/restaurant areas is proving to be enormously popular and returning guests are amazed at the new look and the difference the changes have made- the whole hotel feels fresh, airy and bright and we love the new image. We had a great “Meet the Artist” event in August and we are thrilled to be working with Sue Tinkler, of Tinklertastic, the enormously talented glass artist, who lives locally in Winchester and who has been brave enough, (I’m not very creative or artistic!) to invite me to one of her glass fusing courses to see how she creates such masterpieces and even have a go myself…..watch this space!

Thus all in all a busy month or so, hence the reason there has been no blog for a little while- I have recharged my batteries, touched base with my familiar and favourite summer destinations of Minorca and Norfolk, (I know an intriguing mix) and seen Gerard only briefly as we have passed each other with suitcases in hand, as he travelled to California, Portland and Seattle and then to Hong Kong- it’s the secret of a happy partnership and marriage- we are rarely together, so can rarely argue and when we are together we appreciate each other all the more….. that’s the theory anyway, although the team may well tell you something different!

Happy back to school and work and here’s to balmy September days and maybe even an Indian summer

Until next time- thank you for being patient and awaiting the return of the blog; it’s nice to be back

Nx

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Summer Time is an exciting time here at TerraVina

TerraVina is a hybrid…. To some we are a small, boutique hotel, to others they refer to us as a restaurant with rooms, we think of ourselves as a quirky, super friendly place to stay, where we hope we look after guests whatever they want to label us as. We don’t often welcome celebrities, we are not “sexy” enough, glamorous or luxurious enough and those few celebs that do stay are so low key that we don’t often even know they are celebs, but this week we did have a very special visitor to the hotel who whilst not being a “living celebratory” is certainly a legend and caused excitement to those that love all things racy!!

I am not talking about a person at all but a very special car- let me explain. Thanks to a very dear, long standing family friend, who’s generosity, kindness and enthusiasm is huge, Graham and his beautiful D-type Jaguar ensured that a very special young man, our son, Romané, arrived in great style for his very first school prom. At the same time the arrival of the car caused quite a stir along the New Forest lanes and certainly turned many heads when parked outside the hotel. She is definitely a beauty and has a fantastic roar when she is fired up… I’m not especially excited by  cars; as long as it gets me from A to B safely and with no hassle I’m happy, but there is no denying how special this one is and what excitement she causes when people see her driving along and so even me, who knows very little about cars was impressed!

The car was parked outside TerraVina on a gloriously sunny afternoon and was a talking point and cause for excitement for many of our guests and the team…. We like it when we can provide a something extra than the norm and having the car at TerraVina certainly did prove that no matter what we are, boutique hotel, restaurant with rooms or anything else you want to call us, we do quirky and special very well!

For the car enthusiasts amongst you, here are some photos of the D type along with a James Bond look alike on his way to the prom with a very special friend who made it possible- thank you Graham… you and the car were “stars of the show!”

We can’t promise a D type Jaguar outside the hotel again anytime soon but for those thinking of visiting over the coming months we do have the most dazzling new art work on display as we have turned the entrance to the hotel into a gallery of amazing glass art, created by super talented, Winchester based glass artist, Sue Tinkler, of Tinklertastic…. A whole blog on Sue and her work next week!

As I say we hope there’s always something different to keep you interested in our news and visiting… we hope to welcome you soon to the quirky place in the New Forest which has a big heart and a great team.

Till next week

Nx

 

 

 

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Yet another Hotel TerraVina success – this time our Head Sommelier, Tanguy Martin is crowned UK Sommelier of the Year, 2015

We are delighted to share some very exciting news with you all… our very own Tanguy Martin, Head Sommelier here at Hotel TerraVina was  recently crowned as the 2015 UK Sommelier of the Year, following a tense final held at The Savoy in London. This prestigious competition, now in its 35th year, is organised by the Academy of Food & Wine and attracts over 100 entries annually making it the most highly regarded accolade for wine service.

Tanguy is the second winner from Hotel TerraVina following Laura Rhys’ win in 2009. Gerard himself won the competition in 1989 and 1992 and then of course went on to become European Champion Sommelier in 1996 and World Champion Sommelier in 2010 so who knows what lies ahead for Tangy too!  For those of you who know us and TerraVina well, it is our ethos and passion to train, nurture and mentor young people and Tanguy’s win highlights yet again what a talent Gerard has for creating award winning sommeliers as there have been no fewer than 11 of the past 22 winners whom have worked for or been mentored by Gerard.

So what was the competition all about- well, 12 semi-finalists were reduced to three final candidates with Romain Bourger from The Vineyard at Stockcross and Arnaud Bardary from Maze the eventual runners up.  A series of demanding tasks followed including a restaurant role play, designed to test customer service, management skills and the ability to cope under pressure; a blind tasting; food and wine matching exercise; wine list error spotting; and a quick fire Q&A.  The culmination of the afternoon was the service of a magnum of Moët & Chandon. All the finalists’ tasks were performed in front of an audience of some 400 industry leaders along with a panel of judges comprising former competition winners.

Speaking about his win, Tanguy said, “I am so overwhelmed by the support I’ve received from my peers and particularly from Gerard.  This award is the one that every sommelier aspires to win and it is the culmination of months of hard work.”

Gerard and I and all the team are very proud of Tanguy and his recent success. Tanguy has worked tirelessly towards this competition and is a worthy winner who has an exceptionally bright future ahead of him and we are thrilled that it all started here at TerraVina

Till next time

Nx

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Hotel TerraVina enjoys half term and a truce with Sita

An update on the Sita saga……..It got worse before it got better with ongoing early collections and then no collections at all, BUT, I now have the Communications Manager for the South West, the Regional Business Manager, Customer Relations Manager and the Customer Service Team Leader looking after us to try to ensure that our collections take place at a respectable time, ie: after 7.30am on various days of the week. I am hopeful that with so many people now involved we may at last get a collection time that is respectful to our neighbours and stops disturbing everyone at 5.30 in the morning! Watch this space… thank you to those at Sita who have stepped in and tried to sort it out- fingers crossed we are now there!

Besides from stressing about refuse, the week has panned out quite nicely… we had a wedding which was very “blue” in colour, (we have no blue at the hotel at all, so it always surprises me when brides chose a colour scheme for their reception decor that is so different from the hotel’s décor), but the wedding guests, who were lovely and super friendly, loved the room, the décor, the food and the venue …..knowing I am more an orange kind of girl (!) the team sent me away for the day and so I got updates via my I-phone as to how the event went. All went brilliantly and the team proved yet again that I am so often surplus to requirements and am not indispensable as I would so like to believe.

I am trying hard not to be an hysterical mum… Romy is taking his GCSE exams at present and is his usual laid back, unstressed self- he is studying hard, doing his very best and just taking it all in his stride. It was his 16th birthday on the 17th May… how did that happen from baby to adult in a blink of an eye? Gerard and I are so proud of him and cannot believe our fortune in having such a lovely, kind, intelligent and well rounded son…. It must be the close influence of his grandparents!

Half term has brought toddlers, children and happy families to the hotel as well as lovely returning guests and couples who we look forward to welcoming back frequently…. Thank you to you all for liking TerraVina and coming back time after time. Gerard, myself and the team greatly appreciate your support ad loyalty and look forward to continuing to welcome you back again soon.

Till next time

Nx

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